Refund Policy

Cancel anytime from Plans & billing → Manage billing in the app. You won't be charged again, and you keep your plan until the end of the period you've already paid for.

You can get a full refund of your first payment for a plan if:

• you ask within 7 days of that payment, and
• no Shorts have been rendered on your account since you paid.

Rendering uses paid AI and computing resources, so once Shorts have been made in a billing period, that period's payment isn't refundable. We don't give partial refunds for unused days or unused Shorts.

Forgot to cancel before a renewal? If you haven't rendered anything since the renewal, email us within 7 days and we'll look at it case by case.

Email [email protected] from your account's email address, with your Lemon Squeezy order number (it's on your receipt), or reply to your receipt email. Lemon Squeezy, our merchant of record, processes approved refunds to your original payment method. Banks usually take 5 to 10 business days to show them.

You can switch between Starter and Pro in Manage billing. Lemon Squeezy adjusts the charge for the rest of the billing period.

Please contact us first. We're quicker than a card dispute, and we'll fix genuine billing mistakes.

This policy doesn't limit any rights you have under South Africa's Electronic Communications and Transactions Act or Consumer Protection Act, or under the consumer laws where you live.